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INDUSTRY FACT FILE · SMART CITIES, WATER & URBAN UTILITIES
Applicable Cybersecurity Services and Codec Networks Bundles for Smart Cities and Utilities
How Codec Networks services and bundled service models help smart city SPVs, municipal bodies, water utilities and urban services operators resolve their threats and meet CERT-In, NCIIPC, DPDP, CCTV and lender expectations.
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In this document 1. Our approach 2. Mapping threats to services 3. Codec Networks service catalogue for the sector 4. Codec Networks bundles for the sector 5. Sector programmes built from the bundles 6. Packages: Foundation, Assurance and Continuous Resilience 7. Regulatory requirement-to-bundle mapping 8. Threat-to-bundle coverage matrix 9. Delivery methodology and deliverables 10. Why Codec Networks 11. Annex: indicative commercial ranges |
1. Our approach
Cities and utilities need assurance that respects public safety and live services. Codec Networks works on four principles:
- Safety first: plan plant and field work with operators and ICCC teams; passive first, active only by agreement and never during peak demand.
- Strong boundaries: plant, command centre, field, citizen and office networks separated; integrator and contractor access brokered and recorded.
- Assume ransomware: make ICCC platforms, SCADA configurations and citizen portals recoverable and rehearse running without them.
- Prove it to auditors and citizens: findings mapped to CERT-In Directions and government-entity guidelines, NCIIPC, IEC 62443, ISO/IEC 27001, DPDP and MeitY CCTV requirements.
2. Mapping threats to services
The table maps the 18 threats identified in Document 4 of this set to the Codec Networks services that help mitigate them.
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Threat / challenge |
Applicable Codec Networks services |
Intended outcome |
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Ransomware on municipal ERP and portals |
Application testing, patch governance, immutable backups, EDR validation |
Services and collections that continue |
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SCADA and PLC manipulation |
SCADA assessment, set-point limits, alarm review, OT monitoring |
Plants that stay safe |
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Internet-exposed HMIs and remote access |
Exposure discovery, remote access removal and brokering |
No direct path from the internet |
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ICCC platform compromise |
ICCC and VMS assessment, segmentation, backups |
Command centres that stay up |
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CCTV and surveillance exposure |
VMS testing, identity and export controls, MeitY ER evidence |
Protected footage |
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Vendor, MSI and O&M remote access |
Third-party access programme, vendor assessments |
Controlled vendor access |
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Flat city and plant networks |
Zone-and-conduit design, network segmentation |
Contained networks |
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Citizen data theft |
Data classification, DLP, portal testing, DPDP programme |
Protected citizen data |
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Phishing |
Phishing simulation, MFA, awareness |
Fewer compromised accounts |
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Hacktivism and state-sponsored attacks |
Exposure reduction, threat hunting, DDoS readiness |
Resilient public systems |
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Legacy controllers and telemetry |
Compensating controls, segmentation, monitoring |
Reduced exposure |
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IoT, smart meters and streetlights |
IoT and gateway assessment, isolation, device management |
Safe field networks |
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Payment and collection fraud |
Payment integration testing, controls, monitoring |
Reduced fraud |
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Cloud and data platform misconfiguration |
Cloud posture and identity review, API testing |
Hardened platforms |
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Traffic, parking and transit manipulation |
Field controller and AFC assessment, change monitoring |
Trustworthy street systems |
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Insider misuse and contractor churn |
Access reviews, offboarding, activity monitoring |
Accountable access |
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Weak detection and response |
City SOC, playbooks |
Reliable 6-hour reporting |
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Backup and recovery failure |
Backup review, configuration backups, restore drills |
Proven recovery |
3. Codec Networks service catalogue for the sector
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Service line |
Sector-relevant services |
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Security Vulnerability Assessment & Penetration Testing |
ICCC, VMS, SCADA, PLC, HMI, telemetry, IoT and field device assessments using plant-aware methods; citizen portal, app and API testing |
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Industrial & infrastructure security |
Plant and city network architecture, zone-and-conduit segmentation, remote access brokering and IEC 62443-aligned gap assessments |
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Surveillance and privacy governance |
CCTV, ANPR and facial-recognition governance: purpose, retention, access, export logging, MeitY ER alignment, DPDP |
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Application, API & payment security |
Municipal ERP, e-governance portals, mobile apps, payment and UPI integrations, city data platform APIs |
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Information security audit & compliance |
CERT-In Directions and government-entity guideline audits, NCIIPC-aligned controls, ISO/IEC 27001, lender and auditor evidence |
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Third-party risk management |
Master system integrator, OEM, O&M contractor and concessionaire assessments; contract clauses; handover checks |
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Data privacy & protection |
DPDP programmes for citizen, commuter, employee and surveillance data; data classification and DLP |
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24/7 Managed SOC & threat monitoring |
Monitoring of ICCC, SCADA, IoT and IT; industrial protocol detection; vendor session monitoring; threat hunting |
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Cyber forensics & incident response |
Plant, ICCC and portal incident investigation, malware RCA, 6-hour reporting and public communication support |
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Offensive security & simulation |
Red teaming including physical and field scenarios, leadership, plant and ICCC tabletop exercises |
4. Codec Networks bundles for the sector
Eleven of the twelve bundles in the Codec Networks Bundled Service Models apply directly to smart cities, water and urban utilities; the Global Cyber Back-Office SPV Program (Bundle 12) is offered separately for international clients.
Figure 6: Codec Networks bundles applied to the sector.
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Bundle |
Name |
Sector-relevant scope |
Best suited for |
Key deliverables |
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B1 |
Cyber Assessment & VAPT Assurance Program |
ICCC, SCADA, PLC, CCTV, IoT and portal assessments |
All bodies |
Assessment reports, retests and closure tracker |
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B2 |
Application, API & DevSecOps Security Program |
Citizen portal, app, payment and data platform API testing |
Municipal bodies, SPVs, state platforms |
Application and API risk reports |
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B3 |
Cloud, Infrastructure & Zero Trust Security Program |
Plant, city and field network segmentation, vendor access, cloud posture |
All bodies |
Architecture review and remediation roadmap |
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B4 |
Regulatory Cybersecurity Audit & Compliance Assurance Program |
CERT-In, government-entity guideline and NCIIPC-aligned audits |
Government entities, SPVs, notified systems |
Audit report, gap matrix, evidence tracker |
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B5 |
GRC, ISO, SOC 2 & Cyber Maturity Program |
ISO 27001, IEC 62443 and lender or auditor evidence packs |
SPVs, utilities, concessionaires |
Maturity scorecard, policies, evidence packs |
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B6 |
Data Privacy, DPDPA & Data Protection Program |
Citizen, commuter and surveillance data protection |
All bodies ahead of May 2027 |
Privacy gap assessment, surveillance governance roadmap |
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B7 |
Managed SOC, MDR & Continuous Threat Monitoring Program |
24x7 city SOC covering ICCC, SCADA, IoT and IT |
SPVs, utilities, large ULBs |
SOC reports, MTTD/MTTR |
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B8 |
Digital Forensics, Incident Response & Malware RCA Program |
Plant, ICCC and portal incident response and reporting |
Any body facing an incident |
Forensic report, RCA, reporting support |
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B9 |
Third-Party Risk Management & Supply Chain Cyber Risk Program |
MSI, OEM, O&M contractor and concessionaire assessments |
SPVs, utilities, municipal bodies |
Vendor risk register and assessments |
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B10 |
Cyber Simulation, Awareness, Tabletop & Crisis Readiness Program |
Plant, ICCC and portal crisis exercises |
Leadership, operators and civic teams |
Exercise reports and playbooks |
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B11 |
Emerging Technology, AI, Web3 & Future Security Program |
IoT, smart metering, video analytics and AI security |
Cities deploying IoT and analytics |
Risk assessment and roadmap |
5. Sector programmes built from the bundles
Codec Networks packages the catalogue bundles into six smart city and utility programmes.
|
Programme |
Built from bundles |
Challenges addressed |
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Command Centre Security |
B1, B3, B9 |
ICCC, VMS, segmentation and integrator access |
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Water & Wastewater OT Security |
B1, B3, B7 |
SCADA, telemetry, remote access and monitoring |
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Surveillance Governance |
B6, B1, B5 |
CCTV, ANPR, recognition, DPDP and MeitY evidence |
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Citizen Platform Security |
B2, B3, B10 |
Portals, ERP, payments, backups and continuity |
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Government Assurance |
B4, B5, B9 |
CERT-In guidelines, NCIIPC, audits and vendor programme |
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City SOC & Response |
B7, B8 |
Detection, response and 6-hour reporting |
6. Packages: Foundation, Assurance and Continuous Resilience
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Package element |
Foundation |
Assurance |
Continuous Resilience |
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Typical organisation |
Smaller ULBs, single plants and service operators |
Smart city SPVs and municipal corporations |
Metropolitan utilities, state missions and parastatals |
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Testing |
B1: IT and SCADA or field assessment |
B1: ICCC, SCADA and CCTV assessment + B2: portal and data platform testing |
B1 + B2 + B10: multi-plant OT testing and red teaming |
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Audit and GRC |
B5: policy pack and CERT-In readiness |
B4: annual independent audit + B5 |
B4 + B5 + B9: audit, government assurance and vendor programme |
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Cloud and privacy |
B3: remote access and backup review |
B3 + B6: segmentation, cloud posture and DPDP |
B3 + B6 + B11: segmentation, DPDP and IoT or analytics security |
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Monitoring and response |
IR retainer (B8) |
B7: city SOC + B8 |
B7: SOC with threat hunting + B8 |
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Reporting |
Compliance checklist and auditor evidence |
Commissioner, CEO and CISO reporting |
Board, state and auditor reporting |
7. Regulatory requirement-to-bundle mapping
|
Requirement (source) |
How Codec Networks helps |
Bundle |
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Cyber incidents to CERT-In within six hours; 180-day logs (CERT-In Directions) |
City SOC, IR retainer and reporting support |
B7, B8 |
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Baseline controls, CISO and third-party duties for government entities (CERT-In guidelines, 2023) |
Gap assessment, policy and evidence support |
B4, B5 |
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Risk-based independent cyber audits including OT/ICS (CERT-In audit guidelines, 2025) |
Independent IT and OT audits |
B4, B1 |
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Protection of notified protected systems (NCIIPC) |
CII-aligned assessments and controls |
B4, B3 |
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Citizen, commuter and surveillance personal data (DPDP) |
DPDPA programme and surveillance governance |
B6 |
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CCTV security requirements and STQC testing (MeitY Compulsory Registration Order, April 2025) |
CCTV and VMS assessment, procurement evidence |
B1, B5 |
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Scheme, lender and concession security and continuity clauses |
ISO 27001, IEC 62443 and evidence packs; vendor programme |
B5, B9 |
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Safe water supply and sanitation duties (state Acts, public health law) |
SCADA and telemetry security as a safety control |
B1, B7 |
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Auditor eligibility and independence Where a regulator, standard or contract requires CERT-In empanelled or independent auditors, Codec Networks—CERT-In empanelled for information security auditing services—confirms eligibility and independence in each proposal. |
8. Threat-to-bundle coverage matrix
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Threat / challenge |
Primary bundle |
Supporting bundles |
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Ransomware on municipal ERP and portals |
B3 |
B2, B7, B8 |
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SCADA and PLC manipulation |
B1 |
B3, B7 |
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Internet-exposed HMIs and remote access |
B3 |
B1, B9 |
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ICCC platform compromise |
B1 |
B3, B8 |
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CCTV and surveillance exposure |
B1 |
B6, B5 |
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Vendor, MSI and O&M remote access |
B9 |
B3, B7 |
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Flat city and plant networks |
B3 |
B1 |
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Citizen data theft |
B6 |
B2, B7 |
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Phishing |
B10 |
B7 |
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Hacktivism and state-sponsored attacks |
B7 |
B3, B1 |
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Legacy controllers and telemetry |
B3 |
B1, B7 |
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IoT, smart meters and streetlights |
B11 |
B3, B1 |
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Payment and collection fraud |
B2 |
B10, B7 |
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Cloud and data platform misconfiguration |
B3 |
B2 |
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Traffic, parking and transit manipulation |
B1 |
B7 |
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Insider misuse and contractor churn |
B9 |
B7, B6 |
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Weak detection and response |
B7 |
B8 |
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Backup and recovery failure |
B10 |
B3 |
“Primary” and “supporting” indicate suggested combinations, not guaranteed mitigation or complete coverage.
9. Delivery methodology and deliverables
Figure 7: The Codec Networks delivery methodology.
Typical deliverables include ICCC, SCADA and field device assessment reports with retests, a plant and city network segmentation design, an integrator and contractor access programme, a surveillance governance review with MeitY ER evidence, citizen portal and payment test reports, a CERT-In and government-entity guideline audit report with gap matrix, a DPDP gap assessment and roadmap, crisis playbooks and exercise reports, and city SOC reporting.
10. Why Codec Networks
- CERT-In empanelled for information security auditing services, and empanelled with NICSI for application audit and compliance services (start-up category).
- Certified to ISO 9001:2015, ISO/IEC 27001:2022 and ISO/IEC 20000-1:2018.
- Full stack: VAPT, regulatory audit, managed SOC, forensics, privacy and Board advisory from one partner, so findings, monitoring and closure stay connected.
- City and utility depth: ICCCs, SCADA, PLCs, telemetry, cameras, IoT gateways, portals and data platforms assessed with plant-aware methods and mapped to CERT-In, NCIIPC, IEC 62443 and MeitY requirements.
- Recognised frameworks and tools: OWASP ASVS/MASVS and API Top 10, MITRE ATT&CK, NIST CSF, ISO 27001 and PCI DSS; tools such as Burp Suite, Nessus, Metasploit, Prowler and leading SIEM/EDR platforms.
- Certified people: CEH, OSCP, CPENT, CISA, ISO 27001 LA/LI, CHFI, CTIA and ECIH professionals.
Annex: Indicative commercial ranges
For internal sales reference only—remove this annex before sharing externally. Ranges are taken from the Codec Networks Bundled Service Models and are subject to scoping, asset counts, frequency and service levels.
|
Bundle |
Package examples and indicative ranges |
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B1 VAPT Assurance |
Essential ₹1.5–5 lakh; Professional ₹5–15 lakh; Enterprise ₹15–40 lakh; Annual retainer ₹25 lakh–₹1.5 crore |
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B2 AppSec & DevSecOps |
API Quick Check ₹2–6 lakh; AppSec Professional ₹8–20 lakh; DevSecOps Maturity ₹12–35 lakh; Secure SDLC retainer ₹3–15 lakh/month |
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B3 Cloud & Zero Trust |
Cloud Essential ₹3–8 lakh; Professional ₹8–25 lakh; Enterprise ₹25–75 lakh; Continuous assurance ₹2–10 lakh/month |
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B4 Regulatory Audit |
Gap review ₹5–15 lakh; Full regulatory audit ₹15–50 lakh; Multi-framework audit ₹30 lakh–₹1.25 crore; Annual retainer ₹3–20 lakh/month |
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B5 GRC, ISO, SOC 2 |
ISO readiness ₹5–15 lakh; ISO implementation ₹15–45 lakh; SOC 2 readiness ₹15–60 lakh; GRC retainer ₹2–12 lakh/month |
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B6 Privacy & DPDPA |
Quick assessment ₹3–10 lakh; Implementation ₹10–40 lakh; DPO-as-a-Service ₹2–8 lakh/month; Privacy retainer ₹3–15 lakh/month |
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B7 Managed SOC |
Starter ₹2–5 lakh/month; Professional ₹5–15 lakh/month; Enterprise ₹15–50 lakh/month; co-managed per FTE/shift |
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B8 Forensics & IR |
Triage ₹3–15 lakh; Full investigation ₹15–75 lakh; Ransomware response ₹25 lakh–₹1.5 crore; IR retainer ₹5–50 lakh/year |
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B9 TPRM |
₹25,000–₹2 lakh per vendor; batch pricing for 50–500 vendors; retainer ₹3–25 lakh/month |
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B10 Simulation & Tabletop |
Awareness ₹1–5 lakh; Phishing simulation ₹2–10 lakh; Tabletop ₹5–20 lakh; Cyber war-game ₹15–75 lakh; Annual retainer ₹10 lakh–₹1 crore/year |
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B11 Emerging Tech |
AI/LLM risk review ₹5–25 lakh; Smart contract audit ₹5–50 lakh; Emerging tech retainer ₹5–25 lakh/month |
Talk to Codec Networks
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Contact Codec Networks Pvt. Ltd. New Delhi: 507, 5th Floor, New Delhi House, Barakhamba Road, Connaught Place, New Delhi – 110001 Gurugram: 707, 7th Floor, Silverton Tower, Golf Course Extension Road, Sector 50, Gurugram – 122018, Haryana Landline: 011 430 496 96 | 011 437 522 99 Mobile: +91 99716 76124 | +91 88007 88220 | +91 88003 31124 Email: mktg@codecnetworks.com Web: www.codecnetworks.com |
Note: Service scope, deliverables, monitoring coverage and service levels are confirmed during engagement scoping. Services support risk reduction and assurance but do not guarantee prevention of all cyber incidents or regulatory compliance. Regulatory references are summaries; confirm against the official instruments applicable to each entity.